Official Statement on COVID-19 Protocols [UPDATED]

[UPDATED: 04-02-2020]

Day Bros RV Sales LLC has been serving consumers for 25 years with retail locations in London, KY and Lake Park, GA. Thank you for entrusting us with your family vacations and memories across those years, as we value the trust you have bestowed upon us as your RV retailer of choice. Below you will find the guidelines we are practicing at each location (updated based on state regulations and orders) to ensure everyone’s safety against COVID-19.

Regarding The London, KY Location:

Kentucky Governor Andy Beshear announced Executive Order 2020-246 restricting all ‘non-life-sustaining businesses’ to close to in-person traffic. Businesses that may stay open include Automotive Parts, Repair, Accessories, and Tire Stores as well as Automotive Rental.

In compliance with this executive order and for the interest of protecting the health and safety of our employees and customers, our London, KY showroom will be closed to any walk-in traffic at this time.

If you are interested in purchasing an RV from our 𝘀𝗮𝗹𝗲𝘀 𝗱𝗲𝗽𝗮𝗿𝘁𝗺𝗲𝗻𝘁, our INTERNET sales department will remain open, is taking calls, setting appointments, and can be contacted for questions at 866-546-9579 ext 1. Finance will be available to take your application securely online or over the phone. We can provide walk through videos of the unit or facetime/skype tours of the unit upon request. If it is agreed upon between the customer and the salesperson, we can deliver your unit to your door within the state of KY. In regards to KY Governor’s Executive Order 2020-258: For those living outside of KY, arrangements will be made based on the appropriate guidelines to prevent spread of COVID-19. You can contact us by phone at 866-546-9579, contact form on our website, Facebook Messenger, email at sales@daybrosrvsales.com, or any of the other contact forms on our website, www.daybrosrvsales.com. There will be limited sales staff available, so please be patient.

We know that for many of you, your RV is your home, and we want to keep your home working properly. For more of you, it may be an essential mode of transportation – and for others, a necessary shelter. Read below for Service, Parts, and Rental info to assist you in your time of need.

We are now taking appointments in the 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗱𝗲𝗽𝗮𝗿𝘁𝗺𝗲𝗻𝘁, we will do our best to complete your repairs and maintenance as scheduled as we function with limited staff, social distancing rules, and increased cleaning and disinfecting procedures. We can now pick up and drop off your unit! Call today for further guidelines 606-877-1530 ext. 2! If you are going to drop off or pick up your RV we ask you to please call us. We will communicate with you while practicing social distance (at least 6’ apart at all times). We may also do walk-around videos if it is not possible to stand inside the RV together. Schedule with us today 606-877-1530 ext. 2.

If you need something from the 𝗽𝗮𝗿𝘁𝘀 𝗱𝗲𝗽𝗮𝗿𝘁𝗺𝗲𝗻𝘁 that is essential for the function of your RV, contact us to see if it is something we have in stock or may be able to order for you. We can complete your transaction over the phone and either ship your parts order to you or make it available for curbside pick-up. Contact us for parts by calling 606-877-1530 ext 3, emailing parts@daybrosrvsales.com, or by submitting a request on our website at www.daybrosrvsales.com/request-all-your-parts–xparts_request.

If you are interested in 𝗿𝗲𝗻𝘁𝗶𝗻𝗴 𝗮𝗻 𝗥𝗩, we have 3 private camping spots setup at Levi Jackson Wilderness Road Park in London, KY. These spots are separate from the main campground and ready to rent today! Prices range from $75/ a night to $125/ a night. We can complete orders over the phone. Contact us for more info at 866-546-9579.  For more rental announcements please visit our Day Bros RV Sales Facebook page where you may also contact us.

We are now offering Outdoor Storage. If you need to store your RV until this pandemic is over, you can park your RV, Motorhome, Camper, Toy Hauler, Horse Trailer or Boat on our gated and security monitored premises. Outdoor storage is available today for only $50/mo!  We have a dump station when you arrive and when it’s time to get back out there we have on site gas and propane. Call us about storing today 866-546-9579.

As you know, this is a very fluid situation, with changes happening nearly every day. We are doing our best to follow the regulations put into place by Kentucky state government, while also doing our best to serve our customers. This is our plan as of right now, please stay tuned for updates on this page.

From all of us at the London, KY store, Thank you for your patience and understanding during these trying times for all of us! We appreciate you. Stay safe and take care of yourselves and your loved ones!

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Regarding the Lake Park GA Location:At this time the Lake Park, GA location is fully open and practicing CDC recommended safety precautions.

Your RV is your home and we know many of you are still taking advantage of your RV to be your home away from home. You can depend on us to help service your RV now and in the future, as we are always here for you. Call us or visit us online to find out the most up to date information on sales, service and promotional offers to assist you at this time at www.daybrosrvsales.com

If you are interested in purchasing an RV from our 𝘀𝗮𝗹𝗲𝘀 𝗱𝗲𝗽𝗮𝗿𝘁𝗺𝗲𝗻𝘁, you may do so in Lake Park, GA by appointment, in person, or over the phone. Finance will be available to take your application securely online or over the phone. We can provide walk through videos of the unit or facetime/skype tours of the unit upon request. If it is agreed upon between the customer and the salesperson, we can deliver your unit to your door or as of now you may pick up your unit by appointment. You can contact us by phone at 833-556-1346, contact form on our website, Facebook Messenger, email at sales@daybrosrvsales.com, or any of the other contact forms on our website, www.daybrosrvsales.com. There will be limited sales staff available, so please be patient.

We are now taking appointments in the 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗱𝗲𝗽𝗮𝗿𝘁𝗺𝗲𝗻𝘁, we will do our best to complete your repairs and maintenance as scheduled as we function with limited staff, social distancing rules, and increased cleaning and disinfecting procedures. We can now pick up and drop off your unit! Call today for further guidelines 229-469-9422 ext. 2! If you are going to drop off or pick up your RV we ask you to please call us. We will communicate with you while practicing social distance (at least 6’ apart at all times). We may also do walk-around videos if it is not possible to stand inside the RV together. Schedule with us today 229-469-9422 ext. 2.

If you need something from the 𝗽𝗮𝗿𝘁𝘀 𝗱𝗲𝗽𝗮𝗿𝘁𝗺𝗲𝗻𝘁 that is essential for the function of your RV, contact us to see if it is something we have in stock or may be able to order for you. We can complete your transaction over the phone and either ship your parts order to you or make it available for curbside pick-up. Contact us for parts by calling 229-469-9422 ext 3, emailing adrienne@daybrosrvsales.com, or by submitting a request on our website at www.daybrosrvsales.com/request-all-your-parts–xparts_request.

We are now offering Outdoor Storage. If you need to store your RV until this pandemic is over, you can park your RV, Motorhome, Camper, Toy Hauler, Horse Trailer or Boat on our gated and security monitored premises. Outdoor storage is available today for only $50/mo! We have a dump station when you arrive and when it’s time to get back out there we have on site gas and propane. Call us about storing today 833-556-1346.

We are taking all the necessary precautions to ensure a safe workplace that protects our associates, consumers and you from COVID-19. We have asked our associates to do the following to ensure we stay open to provide you the world class sales and service you have come to expect from your local RV Retailer store:

• Cleaning and sanitizing all high-touch areas multiple times thru out the day.

• Cleaning all high-touch areas of RVs in service with sanitizing disinfectants before and after servicing.

• Encouraging all associates and consumers to follow CDC hygiene guidelines.

• Requiring our associates to stay home if they or someone in their household is sick with active check-ins and the needed support from management.

• Advising our associates to suspend handshakes and physical contact with fellow associates and consumers.

As you know, this is a very fluid situation, with changes happening nearly every day. We are doing our best to follow the regulations put into place by Georgia state government, while also doing our best to serve our customers. This is our plan as of right now, please stay tuned for updates on this page.

From all of us at the Lake Park, GA store, Thank you for your patience and understanding during these trying times for all of us! We appreciate you. Stay safe and take care of yourselves and your loved ones!

Thank you again for making Day Bros RV Sales your RV retailer of choice for 25 years, as we appreciate being part of your family’s vacation memories now and tomorrow.

Sincerely,

The Day Family.

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